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How to request an invoice

Explains the invoice types, application entry point and the company information required for VAT/special invoices.

1. Invoice types

  • Standard e-invoice: suitable for general procurement.
  • Special VAT e-invoice: for companies that need to offset input tax.

2. Where to apply

  1. Sign in and open My Orders, then select the relevant order.
  2. Click Request Invoice on the order detail page.
  3. Choose the invoice type, then enter the title, tax number and recipient email.
  4. For special invoices, also fill in the registered address, phone, bank name and bank account.
  5. Submit and wait for the finance team to process.

3. Receiving your invoice

Once issued, the electronic invoice is sent to the email you provided and is also available for download on the order detail page.

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