Providing reliable standard & custom parts for industrial procurement | 400-996-1498 | support@partslove.com
PartsLove Store
Cart
Your cart is currently empty.
Login / Register

Privacy Notice

Explains how we collect, use, retain, share and protect personal information and how you can exercise your privacy rights.

Effective date: To be completed

This Privacy Notice explains how we process personal information. Before publication, complete the controller/business name, registered address, privacy email, DPO (if applicable), storage locations, processors, international-transfer mechanism, retention periods, sale/share status and governing law.

1. Information we collect and sources

We may collect directly from you account details (name, email, phone, company and address), order and payment-related details, quotation and contact content, and after-sales information. We may automatically collect device, browser, IP address, log, cookie and usage information. We may also receive information needed to complete a transaction from carriers, payment providers, authorised distributors or public sources.

2. Purposes and legal bases

We use information to provide accounts, quotations, orders, payments, delivery and after-sales services; prevent fraud and maintain security; meet legal duties; improve services; and conduct consent-based marketing. Where GDPR applies, our legal bases may be contract performance, legal obligation, legitimate interests or your consent. Withdrawing consent does not affect processing before withdrawal.

3. Recipients, processors and international transfers

We may disclose necessary information to payment, logistics, hosting, email, analytics, customer-support, professional-adviser and public-authority providers. We sell or share personal information for cross-context behavioural advertising: to be completed and confirmed by the business. Information may be transferred outside your country or region; where required, we will use an adequacy decision, standard contractual clauses or another lawful mechanism: complete the specific mechanism and destination.

4. Retention and security

We retain information only for as long as needed for the collection purpose, contract performance, legal compliance and dispute resolution. The specific retention periods or criteria are to be completed. We use reasonable technical and organisational safeguards, but no internet transmission can be guaranteed completely secure.

5. Cookies and similar technologies

We use essential cookies for sessions and security and may use preference, analytics or advertising cookies. Where required by law, consent for non-essential cookies will be obtained through a cookie tool. Manage preferences at to be completed: cookie settings link.

6. Your rights

Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing, data portability, withdraw consent and complain to a supervisory authority. To exercise a right, contact to be completed: privacy request email or online form. We may verify your identity and respond within the period required by law.

7. California privacy rights

Where the CCPA/CPRA applies, California residents may request to know, access, correct or delete personal information and may not be discriminated against for exercising rights. If we sell or share personal information, you may opt out; if we use sensitive personal information beyond legally necessary purposes, you may limit its use. The request methods, authorised-agent process and prior 12-month collection/disclosure/sale/share details are to be completed.

8. Children, updates and contact

The services are not directed to children under to be completed: minimum age, and we do not knowingly collect their information. We may update this Notice and will update the effective date on this page. Contact to be completed: privacy contact email with privacy questions, or write to to be completed: legal entity and registered address.

Cart Help